Frequently Asked Questions
What is the Cater Crew?

The Cater Crew is here to make office catering simple, personal and delicious. We are on a mission to rid your office of the bland and boring meals. The Cater Crew will bring to you food from the hottest chefs and best restaurants.

Unlike traditional food marketplaces where you are stuck ordering individual menu items – not sure if you will have enough quantity or variety - we have already done the thinking and put together packages that make sense for your office.

Whether it's lunch for 10 people or an event for 400, we’ll get you fed and create a memorable meal experience for your team in the process.

How does The Cater Crew work?

The Cater Crew was built with service in mind. You just simply place an order and we handle all details of your meal. We can even put together custom menus to meet your needs. Our crew of dedicated account managers are here to make all of your group meal requests possible so your team can easily gather around a common table to share a meal together.

What kind of food can I get?

Any kind you would like! We have a wide range of reliable restaurants. Our only order minimums or requirements are what the caterers specify. If you have a caterer you’d like to see added to our network, email us at support@thecatercrew.com.

Is the food delivered?

Yes – our crew takes to the streets to make sure your meal is delivered on time and in perfect condition. Heck we can even waiter or bartend at your event – just ask!!

What does an order from The Cater Crew look like?

Orders from The Cater Crew come in all shapes and sizes, but a typical meal is designed to be an easy, complete meal for you and your team. Our vendors prepare dishes family style and provide all paper ware, utensils, serving ware, labels and menus for quick and easy self-service. However, if you require full-service or have any other needs, just ask your account manager.

Do you serve just businesses or individuals as well?

Our primary client base is businesses, but we serve any group of 10 people or more. Have a wedding, birthday or other event that you want catered? We’d love to help out.

What restaurants do you work with?

We work with a wide array of the best local restaurants, food trucks, farmers markets, chefs and caterers in each of our cities. Talk to our crew and we can chat at length about these incredible food partners.

Can you suggest a great restaurant for my meal?

That’s what we do best. We’re a group of foodies who enjoy nothing more than to share our love of food with our clients. We’ll give you multiple options to choose from or we can pick for you if you’d like. If you have a specific cuisine type in mind, let us know and we’ll recommend the best in the city for you.

What if I want a specific food truck or restaurant I’ve heard all about? Can you get that for me?

If we’re not already working with them and they meet our quality standards, we’re more than happy to reach out to your favourite restaurant to make them part of The Cater Crew family. We love your suggestions; let us know by giving us a call or emailing us at partners@thecatercrew.com.

I need full-service for an event, can you provide that?

Absolutely. We regularly handle events from fruit plates and crudité for a happy hour to multiple staffed, onsite food and drink stations for a gala event. Talk to your account manager about your needs and we’ll handle all of the details with our team of top-notch caterers.

What if I have special requirements?

If you have specific allergies or requirements, then just let us know – and we will sort it out!